Privacy Policy

At Basic Storage & Decluttering, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Address and location information
• Service preferences and consultation details
• Communication history and feedback
• Payment information (processed securely through third-party providers)

How We Use Your Information

We use the information we collect to:

• Provide and improve our organization services
• Communicate with you about appointments and services
• Send newsletters and tips (with your consent)
• Process payments and maintain records
• Respond to your questions and requests
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

• With service providers who assist in our operations (under confidentiality agreements)
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Object to processing of your information

To exercise these rights, please contact us at hello@quiltpatchhome.com.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Basic Storage & Decluttering
12 Cornmarket Street
Norwich NR2 1HN
United Kingdom
Email: hello@quiltpatchhome.com